Deciding what to automate, how far to take it, and which failure modes to avoid before writing any code.
Building the Business Case
How to justify automation work in terms a budget owner will accept — and why 'it saves time' is the weakest argument available.
Choosing What to Automate
A repeatable screening method for ranking automation candidates, and the categories of work that reliably repay the effort.
The Automation Maturity Model
Five honest stages of automation maturity, what each one feels like from inside a team, and how to move up one level at a time.
Anti-Patterns and Failure Modes
The recurring ways automation programmes waste money or create new risk, with the specific countermeasure for each.